WorkBC Midtown East
Online Employment SERVICES (OES) Sign-up process

Click here for document Index

Before you start

Regarding technology, if you:

a) Do not have access to a tablet, laptop or desktop computer, or

b) Do not have reliable access to the internet, or

c) Do not feel you will be able to complete this process on your own

…then please come into our office at 110 East 3^rd and we will assist you.

Before you begin, you will need:

a) A working email address

b) Your Social Insurance Number

c) A PDF copy of your resume to upload (optional)

The four main steps

There are 4 main steps (see details in following sections):

1. Create a Basic BCeID account (if you don’t already have one)

2. Create an OES account

3. Create a new Employment Services Application

4. Contact us when finished or have an issue or see an unexpected message ß Important!

The steps in detail

On your tablet, laptop, or desktop computer: start your web browser

· Please make sure 3^rd party cookies are allowed (this should be the default)

· Please use Chrome, Edge, or Firefox for best results

· If you share this browser with others, select a guest profile or create your own browser profile

à To see these steps with pictures, please click here

Step 1: Create a Basic BCeID account (if you don’t already have one)

A. If you are on Income Assistance or Disability Assistance, do not create a new Basic BCeID ß Important!

I. Doing so may cause issues with future payments

II. You may already have a BCeID that you use to log in to My Self Serve (myselfserve.gov.bc.ca) Use that same login id here in STEP 2 below

III. Otherwise please contact us before proceeding

B. Otherwise, click à www.Basic BCeID.ca/register/basic/account_details.aspx?type=regular

C. Fill in your details (Name, phone, email, etc.)

D. Please write down your new Basic BCeID User ID and Password as these are difficult to recover ß Important!

Step 2: Create an Online Employment Services Account

A. Click à apply.workbc.ca

B. Click Create an account

C. Select No & Continue (have a BC Services Card app)

D. Select No & Continue (register with BC Services Card app)

E. Select Yes & Continue (have Basic BCeID)

F. Enter your Basic BCeID User ID and Password (from step 1 above)

I. Be sure to click Cancel if prompted to upgrade to a BC Services Card app account as upgrading can cause issues

G. Follow the prompts on each page and continue to the end

I. For “What type of services are you applying for”, select the 1^st choice “WorkBC Employment Services” ß Important!

II. For WorkBC Centre, select “Vancouver Midtown” and Search

III. Then select “WorkBC Centre – Vancouver East 3rd” ß Very Important!

H. Enter requested data and continue until you see Logout & Continue

Step 3: Create a NEW Employment Services Application

A. Click à apply.workbc.ca

B. Click Sign In

C. Log in with your Basic BCeID (from step 1 above)

I. Be sure to click Cancel if prompted to upgrade to a BC Services Card app account as upgrading can cause issues

D. If you see a page that says Messages, Applications, Service Requests etc. in the lefthand column

I. Click Applications and then Create Application

II. Then please go back to STEP 2G above ↑

E. Continue until you are prompted to upload your resume (you can say “no” here)

F. Click Finish & Submit

Step 4: Contact us

A. Please call us immediately when you:

I. Complete the application -or-

II. You encounter an issue that prevents you from completing your application

The steps with screenshots

Step 1: Create a Basic BCeID account (if you don’t already have one)

If you are on Income Assistance or Person With Disability benefits, do not create a new Basic BCeID as this can stop your payments. Please call us.

A: Click → www.Basic BCeID.ca/register/basic/account_details.aspx?type=regular

B: Fill in your information and select Continue

C: We suggest you save your User ID, Password, and security question answers in a safe place

Step 2: Create an Online Employment Services Account

A: CLICK → apply.workbc.ca

B: BCSC App: We recommend you say “No” for now. You can always upgrade later.

Even if you have a BC Services Card app, we suggest you not use it here

C: Select the 1^st option: WorkBC Employmetnt Services

D: SELECT VANCOUVER MIDTOWN and SEARCH

E: Be sure to select East 3^rd

F: Continue with registration

G: Continue with registration

Step 3: Create a NEW Employment Services Application

A: CLICK → apply.workbc.ca

B: FOR THE bc services card app: We recommend you Do not upgrade

C: IF you see this message below or any other unexpected message, PLEASE CALL US IMMEDIATELY:

D: IF you see the page below, click Applications and Create Application, otherwise, skip ahead to the CONTINUE step below

…AND THEN PLEASE GO BACK TO STEP 2C ABOVE. 1 ↑

E: CONTINUE here

F: Answer all questions on next few pages, clicking on Continue at the bottom of each page until you get to this page

Step 4: Contact us

1. Please call us immediately when you:

a. Complete the application -or-

b. You encounter an issue that prevents you from completing your application

INDEX

INDEX

Before you start. 1

The four main steps. 1

The steps in detail 1

Step 1: Create a Basic BCeID account (if you don’t already have one). 1

Step 2: Create an Online Employment Services Account. 1

Step 3: Create a NEW Employment Services Application. 1

Step 4: Contact us. 1

The steps with screenshots. 1

Step 1: Create a Basic BCeID account (if you don’t already have one). 1

A: Click → www.Basic BCeID.ca/register/basic/account_details.aspx?type=regular. 1

B: Fill in your information and select Continue. 1

C: We suggest you save your User ID, Password, and security question answers in a safe place. 1

Step 2: Create an Online Employment Services Account. 1

A: CLICK → apply.workbc.ca. 1

B: BCSC App: We recommend you say “No” for now. You can always upgrade later. 1

C: Select the 1^st option: WorkBC Employmetnt Services. 1

D: SELECT VANCOUVER MIDTOWN and SEARCH.. 1

E: Be sure to select East 3^rd. 1

F: Continue with registration. 1

G: Continue with registration. 1

Step 3: Create a NEW Employment Services Application. 1

A: CLICK → apply.workbc.ca. 1

B: FOR THE bc services card app: We recommend you Do not upgrade. 1

C: IF you see this message below or any other unexpected message, PLEASE CALL US IMMEDIATELY: 1

D: IF you see the page below, click Applications and Create Application, otherwise, skip ahead to the CONTINUE step below.. 1

E: CONTINUE here. 1

F: Answer all questions on next few pages, clicking on Continue at the bottom of each page until you get to this page 1

Step 4: Contact us. 1